Put independent questions in one call
ticket-triage asks three questions about the same message. The queue is a choice. Blocked is a yes or no with true and false criteria. Urgency is a position on a rubric: can wait, needs attention today, or blocked now.
The score is not a probability. The yes-or-no value is P(true). Do not add a boolean to its complement by asking the negation again. Dependent questions need a later call.
{
"pattern": "ticket-triage",
"state": "Message: my subscription renewed twice today and I cannot access the paid project."
}What comes back
The result includes answers, signals, usage, and the recipe policy. A boolean signal has probability and a code-computed complement. Choice and score signals include confidence only when the provider sends it.
The recipe does not issue a refund or infer urgency the message did not state. Your agent keeps the customer, the account change, and the reply.
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